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Message: "We cannot connect to the Norton server at this time. Try again later"

Applicable for: Windows

To check if the issue you are experiencing is related to a known system problem or outage, visit Norton Services Status page.

This error may occur if there is a problem when you activate your Norton. To resolve this problem, run LiveUpdate.

Run LiveUpdate

  1. Open your Norton device security product.

  2. In the notification area, right-click on the Norton icon, and then click Run LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all programs, and restart the computer.

DocID: v107184512
Last modified: 04/24/2025

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