Promotional banner image

Ultimate Help Desk

PC performance issues? Home Network Setup needed? Get on-demand IT help 24/7 Easily regain email account access, restore lost data, and more!

Applicable for: Windows

Unable to view your child's latest Internet activities in Norton Family

Please be assured that your log data is safe and has been collected from your child's computer. However; due to network traffic load and server bandwidth, the Norton Family website has not been able to update your child's latest Internet activity.

This problem can occur from a number of environmental factors beyond our control. But once resolved, Norton Family server quickly updates your child's activity logs.

DocID: kb20090709000558EN
Last modified: 06/24/2025

Was this article helpful?

Keep your online identity private!

Browse like no one’s watching with Norton anti-tracking software.

Need more help?

Download
Manage my account
Buy & renew
Contact us
Community
Support scams
Norton rescue tools
Think you have virus?
Problem launching on Windows