View and respond to Device Security alerts in Norton 360 app on your mobile device

View and respond to Device Security alerts

1. From the home screen, launch the Norton 360 app.

2. At the bottom of the main screen, tap Menu, and then tap Device Security.

3. Depending on your Device Security alert shown below, follow the steps to resolve the Device Security alert accordingly.

   Not all Device Security alerts mentioned below are available on all Android devices.

Fix USB Debugging enabled

1. In the USB Debugging enabled alert, tap Fix Now.

2. In the Developer options screen, next to USB debugging, move the slider to turn it off.

Fix Unknown Sources enabled

1. In the Unknown Sources enabled alert, tap Fix Now.

2. In the Install unknown apps screen, next to Allow from this source, move the slider to turn it off.

Fix Lock screen not set

1. In the Lock screen not set alert, tap Fix Now.

2. In the Unlock selection or Choose screen lock screen, tap your preferred screen lock option and then follow the on-screen instructions.

   For better protection, we recommend that you set up your screen lock type and choose from a Password, PIN, or Pattern option.

Fix Fingerprint Lock not set

1. In the Fingerprint Lock not set alert, tap Fix Now.

2. If prompted, you need to enter your device pin, if you have already set a lock for your device.

3. In the Choose screen lock screen, tap your preferred screen lock option, and then follow the on-screen instructions.

View the Device Security report card

1. From the Home screen, launch the Norton 360 app.

2. At the bottom of the Norton 360 app main screen, tap and pull up the Your Protection Report option.

3. Under the Device Security section, you can view the number of operating system risks that Norton 360 has detected.

View and respond to Device Security alerts

1. From the Home screen, launch the Norton 360 app.

2. Tap Security and then tap Device Security.

3. Depending on your Device Security alert shown below, follow the steps to resolve the Device Security alert accordingly.

Fix passcode not detected alert

In the No Passcode Detected alert, do one of the following:

• Tap Fix Now, view the steps to resolve the issue, and then tap Open Settings > Face ID and Passcode > Turn Passcode On > Set and Confirm your passcode.

• Tap Ignore to resolve the issue later. To view the alert again, tap and pull up the Ignored Risks option at the bottom of the Device Security screen.

Fix OS out of date alert

In the OS Out of Date alert, do one of the following:

• Tap Fix Now, view the steps to resolve the issue, and then tap Open Settings > General > Software Update > Download and Install.

• Tap Ignore to resolve the issue later. To view the alert again, tap and pull up the Ignored Risks option at the bottom of the Device Security screen.

View the Device Security report card

1. From the Home screen, launch the Norton 360 app.

2. At the bottom of the Norton 360 app main screen, tap and pull up the Your Protection Report option.

3. Under the Device Security section, you can view the number of operating system risks that Norton 360 has detected.