Applicable for: Android;Mac;Windows;iOS
Customers using Norton annual products (1 year / 2 years / 3 years) bought at an au shop can switch to monthly products after the contract period ends. If you do not wish to continue, you do not need to do anything. (When the contract period of the annual ends, the usage period of the Norton product will end.)
When your annual subscription is about to expire, an SMS message will be sent to your mobile phone to remind you to renew. If you wish to continue, please click on the URL in the SMS, continue to the "confirmation of contract status" page, and enter your payment information.
Your subscription will be cancelled immediately, and no refunds will be given for any unused period up until the end of the month.
After logging in from the login page (https://au.pismo.tech/login), you can select to terminate the automatic renewal service from [License Information].
Click on the Cancel Auto renewal or Cancel Monthly product.
After that, when you see the message "Automatic renewal service has been cancelled", then the cancellation is complete.
*To view my page, click the person icon on the upper right.
If you have any questions about Norton site for au customers, please visit the following site or contact them by email. They will usually respond within two business days.
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