Applicable for: Android,Mac,Windows,iOS

Fix problems when choosing a different method does not work in two-factor authentication

To fix this problem, wait for an hour and then try clearing browser cookies and cache.

Try all possible ways to log in using the primary two-factor authentication method and complete the security checks while signing in. If the issue still persists, contact Member Services & Support.

DocID: v137603290
Last modified: 12/23/2025

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