Applicable for: Android,Windows,iOS
To resolve this problem, lock and unlock the child's device.
Sign in to your account.
Select the child profile that you want to configure.
Click or tap Lock Child's Devices.
In the Instant Lock window, click or tap Lock.
Click Unlock Child's Devices and then click or tap Unlock.
If you are using Google account to sign in to Norton Family account, make sure that you sign out from your Google account in your browser after finishing the Norton Family setup.
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