Ultimate Help Desk

PC performance issues? Home Network Setup needed? Get on-demand IT help 24/7 NEW! Easily regain email account access, restore lost data, and more!

Applicable for: iOS

Unable to complete a Wi-Fi scan in Norton 360 for iOS

If your Wi-Fi network is not connected to the Internet, Norton cannot complete a Wi-Fi scan. To fix this, make sure that the Wi-Fi network is connected to the Internet, and then run Wi-Fi Scan again.

DocID: v127609174
Last modified: 04/24/2025

Was this article helpful?

Need more help?

Download

Manage my account

Buy & renew

Community

Support scams

Norton rescue tools

Think you have virus?

Problem launching on Windows