Promotional banner image

Upgrade for Free

Cybercrime is evolving. So is your protection. *Offer for existing members for the remainder of your subscription. Terms apply.

Suspension of Norton services due to high VPN usage

Applicable for: Android;Mac;Windows;iOS

Your Norton subscription has been suspended due to excessive VPN usage. Our system has detected that your usage has either surpassed our standard bandwidth limits or has negatively impacted the overall health of the network. Please note that this suspension is in accordance with our service terms, which allow us to suspend or limit usage when such thresholds are exceeded. This measure is designed to maintain the quality of service for all users.

If you wish to provide additional information regarding your usage, we kindly ask that you reach out to us directly. We would be happy to review the situation and discuss the necessary steps to restore your subscription.

DocID: v20241010124716461
Last modified: 05/23/2025

Was this article helpful?

Download
Manage my account
Buy & renew
Contact us
Community
Support scams
Norton rescue tools
Think you have virus?
Problem launching on Windows