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Message: "Norton Internet Security Online is not active because your service provider has canceled your Norton subscription"

Applicable for: Windows

This message is displayed when you click on Register instead of entering the PIN number in the service activation web portal.

Reactivate your Norton

  1. Make sure that your computer is connected to the Internet.

  2. Open your Norton device security product.

  3. In the Norton window, on the bottom-right corner, click Activate Now.

  4. In the Service Activation window enter your PIN and click Activate.

  5. Follow the on-screen instructions.

  6. When the 'Activation complete!' message appears, your Norton product is successfully activated.

DocID: v116650637
Last modified: 04/24/2025

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