Promotional banner image

Upgrade for Free

Cybercrime is evolving. So is your protection. *Offer for existing members for the remainder of your subscription. Terms apply.

Message: "Connection Error: VPN is currently unable to connect to the server. Please change networks..." in Norton 360

Applicable for: iOS

Internet Security feature in Norton 360 uses an on-device VPN to identify dangerous websites before they cause harm. This error is displayed if VPN fails to connect to the VPN server, which can be due to temporary problems with your network connection.

To fix this problem, wait for some time and then turn on Internet Security again.

If you still see the error, connect to a different Wi-Fi network or connect to mobile data connection on your device.

DocID: v135629866
Last modified: 12/03/2024

Was this article helpful?

Download
Manage my account
Buy & renew
Contact us
Community
Support scams
Norton rescue tools
Think you have virus?
Problem launching on Windows