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Find your Norton account
Introduction and prerequisites
If you are a Norton subscriber, it is likely that you already have an account. You create an account when you purchase or install your Norton product.
For customers in China, Japan, and Korea, a Norton account is not created during purchase. After installing your product, you can create your account from my.Norton.com. For detailed instructions, refer to the article Create a Norton account.
Find your account
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Go to my.norton.com and click Sign In.
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Enter the email address and password that you think you used when you made your purchase, or registered your product, and then click Sign In.
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If you forgot your password, click Forgot password? and follow on the on-screen instructions to reset your password.
If you cannot access the email that was used to create the account, contact Member Services and Support.
Further recommendations
Last modified: 09/10/2026
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