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Applicable for: Mac

Resolve issues when allowing Norton protection permissions on Mac

In some cases, a problem with macOS prevents enabling the necessary permissions. This issue mainly occurs on macOS 10.13 (High Sierra) and macOS 10.14 (Mojave). To resolve this issue, update macOS to the latest version.

Update macOS

For detailed steps on updating your macOS to the latest version, refer to the Apple Support article.

If the issue still persists, then reinstall your macOS.

Reinstall macOS

For detailed steps on reinstalling your macOS, refer to the Apple Support article.

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DocID: v20240820212010147
Last modified: 07/01/2025

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