Message: "You don't have any devices"

You may receive this error message when you sign in to the Google Play website with a different Google account than that your Android device uses. Please make sure that you sign in with the correct Google account.

Alternatively, you can launch the Google Play Store app on your Android device to search and download your Norton application.

This error message may also appear if your Android device does not meet the system requirements. Please refer to the system requirements for the application that you want to download at the Norton app Play Store page or at the Norton website.