ID Navigator Support
Welcome to ID Navigator Support
ID Navigator Support provides you with the tools and assistance so you can act quickly.
Data detected on the dark web?
My wallet has been lost/stolen
I have received an alert what are my next steps?
I've been a victim of identity theft
I need to manage my monitored information
I need help to access my account
Trending Support Topics
Accounts and Passwords
ID Navigator offer for current members
I need help with an upgrade
I need help to update my verbal passcode
I need help to update my account information.
I need help resolving issues in receiving notification emails.
I need advice on making my passwords more secure.
Credit Score and Reports
Dispute information on your credit report
Getting Started with Credit Freezes
Report a fraudulent use of your credit or debit card
Alerts and Notifications
Why am I receiving more than one alert for the same application?
I applied for credit, but have not received an alert
Sign up for or opt out of LifeLock text message alerts
I received an Alert, what are my next steps?
I received a suspicious phone call, email or mail