其他產品

System requirements

Norton Family is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family. When you are connected to Internet, Norton Family automatically checks for any new updates and downloads them.

The following are the recommended system requirements to install and use Norton Family:

For Windows

For Android2

For iOS

Operating Systems

  • Microsoft Windows 10 (all versions)1

  • Microsoft Windows 8/8.1 (all versions)1

  • Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later

  • Microsoft Windows Vista (all versions) with Service Pack 1 (SP 1) or later*

  • Microsoft Windows XP (all 32-bit versions) with Service Pack 3 (SP 3) or later5

  • Android v4.0 or higher 6

  • Current and previous two versions of Apple iOS

Hardware Requirements

  • 300 MHz or higher processor

  • 512 MB of RAM (256 MB minimum)

  • 200 MB of available hard disk space

  • 550-MHz processor

  • 256 MB of RAM

  • 3 MB of available disk space

Browser Support

  • Microsoft Internet Explorer 9.0 or later 1

  • Mozilla Firefox 40.0 or later

  • Google Chrome 32.0 or later

  • Norton Family browser

  • Chrome for Android version 18.0.1025123 and higher3

  • Norton Family browser4

1Does not support Metro browser.

2Norton Family is not supported on Amazon devices, such as Kindle.

3To know about all content your child views online, ask your kids to use only Norton Family browser.

4For enhanced monitoring, read 在孩子的 iPhone 或 iPad 上設定 Norton Family

5Norton Family client will not get the latest product updates, including new features, that the customers on supported versions of Windows 7 or later receive. It can upgrade only to the last version that was made available to support Windows XP/Vista.

6Text Message Monitoring and call blocking features are currently disabled on Android 4.9.0 and above.

謝謝您!

感謝您使用諾頓支援。

返回

解決方案讓我容易處理我的問題。

幫助我們改善此解決方案。

感謝您協助改善該使用體驗。

現在您要如何處理?

瀏覽解決方案聯絡賽門鐵克

文件識別碼 (ID): v40429065_nortonfamily_help_zh_tw
作業系統: Windows, Android, iOS
上次修改時間: 2019/03/06