End-of-Life announcement for Norton Online Backup

We strive to provide industry-leading and relevant security to help protect your devices and the information on them. From time to time, we assess our offerings and features to ensure value to our consumers and partners.

Starting on July 1, 2020, Norton Online Backup will no longer be available or supported.

We have a backup solution available in our Norton 360 offerings. You can back up your data using the Cloud Backup feature within Norton 360. Please note that the Cloud Backup features are only available on Windows.

We are not able to move the data from Norton Online Backup to Norton 360 due to technological constraints. Hence, you will need to restore your data from Norton Online Backup and then back up the data again using Cloud Backup within Norton 360. For more information, see Restore files from Norton Online Backup.

No. If the data that needs to be backed up is still present locally on your desktop, you can directly set up and backup using Cloud Backup within Norton 360.

You can continue to use Norton Online Backup until June 30, 2020.

Our Member Services & Support agents are happy to assist you and answer any other questions you may have. For more information, contact Member Services & Support.