其他產品

Unable to update Norton 360 for iOS to the latest version

You may have problems updating Norton 360 for iOS if your iPhone or iPad has an old iOS version. To fix this, update your device to the latest version of iOS.

STEP 1

Update iOS

  1. Make sure that you are connected to the Internet.

  2. On your iOS device, go to Settings > General, and then tap Software Update.

  3. Tap Download and Install.

  4. To continue, tap Install.

  5. If prompted, enter your passcode.

    For more information on updating your iOS to the latest version, read this Apple support article.

    If the problem persists, go to Step 2.

STEP 2

Turn off Internet Security

  1. From the Home screen, launch Norton 360 for iOS app.

  2. Tap Internet Security .

  3. Next to Safe Web, move the slider to Off.

STEP 3

Update Norton

  1. From the Home Screen, launch App Store.

  2. At the top of the screen, tap your profile icon.

  3. Next to Norton 360, tap Update.

  4. Wait for the app download to finish.

解決方案讓我容易處理我的問題。

幫助我們改善此解決方案。

感謝您協助改善該使用體驗。

現在您要如何處理?

瀏覽解決方案聯繫我們

文件識別碼 (ID): v127609112
作業系統: iOS
上次修改時間: 2023/09/06