其他產品

Error: "Error! Installation cannot continue! An incompatible Windows driver has been detected..." when installing Norton Utilities 16.0

Download and install AMD chipset drivers

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    devmgmt.msc

  3. In the Device Manager window, click to expand IDE ATA/ATAPI controllers.

  4. Under the list of controllers, if Standard SATA AHCI Controller is displayed, Download and install AMD chipset drivers.

    Save the file on to your desktop.

  5. Double-click the file that you downloaded to start the installation of AMD chipset drivers.

  6. Follow on-screen instructions.

  7. In the Device Manager window, click to expand IDE ATA/ATAPI controllers.

  8. Under the list of controllers, confirm if AMD SATA Controller is displayed.

  9. Reinstall Norton Utilities.

Uninstall Standard SATA AHCI Controller

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    devmgmt.msc

  3. In the Device Manager window, click to expand IDE ATA/ATAPI controllers.

  4. Right click Standard SATA AHCI Controller, and then click Uninstall.

  5. Do not restart the computer if prompted.

  6. Run Norton Utilities 16 installer.

解決方案讓我容易處理我的問題。

幫助我們改善此解決方案。

感謝您協助改善該使用體驗。

現在您要如何處理?

瀏覽解決方案聯絡賽門鐵克

文件識別碼 (ID): v105396195
作業系統: Windows
上次修改時間: 2020/07/27