其他产品

The activation screen is stuck at "Communicating with Norton Server..."

To check if the issue you are experiencing is related to a known system problem or outage, visit Norton Services Status page.

This problem can happen if a default browser is not set on your computer. If you have Google Chrome installed on your computer, change the settings to set it as your default browser.

Depending on the version of Windows on your computer, do one of the following:

I have Windows 11/10

  1. On your Windows desktop, go to Start > Settings > System.

  2. Click Default apps.

  3. Under Web browser, select Google Chrome as the default web browser.

  4. Activate Norton.

I have Windows 8 or earlier

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

     

    control

    If the User Account Control window appears, click Continue.

  3. In the Control Panel window, next to View by, select Category from the drop-down list.

  4. In the Control Panel window, click Programs.

  5. Under Default Programs, click Set your default programs.

  6. In the Set your default programs window, under Programs, select Google Chrome, and click Set this program as default.

  7. Click OK.

解决方案可让我轻松处理我的问题。

帮助我们改进此解决方案。

感谢您帮助改善此体验。

您现在希望如何操作?

浏览解决方案,搜索Norton社区联系我们

文档号 (ID): v113915878
操作系统: Windows
最后修改日: 2023/09/06