其他产品

Error: "Norton has stopped working"

If Norton fails to load and Windows displays this error, you might have a video graphics card installed that is running on an outdated driver software on your computer.

Update the video graphics driver

  1. To open the Run dialog box, press the Windows + R keys.

  2. Type in the following text, and then press Enter.

    devmgmt.msc

  3. In the Device Manager window, double-click on Display adapters.

  4. Right-click on the HD graphics card, and select Properties.

  5. On the Driver tab, check whether the graphics card driver is outdated or current.

    If the driver is outdated, you need to update the download and install the latest version of the graphics card driver.

  6. Select your graphics card manufacturer:

  7. Restart the computer and check if the issue has been resolved.

Disclaimer:

We are not responsible for the reliability of any data, opinions, advice, or statements made on third-party sites. We provide these links merely as a convenience. The inclusion of such links does not imply that we endorse, recommend, or accept any responsibility for the content of such sites.

Need more help?

解决方案可让我轻松处理我的问题。

帮助我们改进此解决方案。

感谢您帮助改善此体验。

您现在希望如何操作?

浏览解决方案,搜索Norton社区联系我们

文档号 (ID): v110166259
操作系统: Windows
最后修改日: 2023/11/22