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Fix problems updating Norton Mobile Security for iOS to the latest version

You may have problems updating Norton Mobile Security for iOS if your iPhone or iPad has an old iOS version. To fix this, update your device to iOS 10.3.3 or the latest version of iOS 11.x, and then follow the steps below.

STEP 1

Turn off Web Protection

  1. From the Home screen, launch Norton Mobile Security for iOS.

  2. At the bottom of the screen, tap the Web Protection icon .

  3. Next to Web Protection, move the slider to Off.

STEP 2

Update Norton

  1. From the Home Screen, launch App Store.

  2. At the bottom of the screen, tap Updates.

  3. From the list of apps, find Norton Mobile Security, and then tap Update.

    Wait for the app download to finish.

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文档号 (ID): v127609112
操作系统: Windows
最后修改日: 2019/07/19