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适用于: Windows
Norton Family does not monitor the web browsing activities of your child
To fix this problem, ensure that the Norton Family plug-in or extension is installed and enabled in the browser that your child uses.
To enable the Norton Family plug-in or extension, select your browser:
Google Chrome
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Open Google Chrome.
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On the top-right corner, click the Customize and control Google Chrome icon, and then click Settings.
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In the Settings page, click Extensions.
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In the Extensions page, next to Norton™ Family, move the slider to enable the extension.
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If Chrome version is 70 or later, at the top-right, click Norton Family icon.
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Click This can read and change site data and then choose On all sites.
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Close and relaunch Google Chrome.
Mozilla Firefox
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Open Firefox.
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On the top-right corner, click the Open menu icon, and click Add-ons and themes.
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On the left side of the Add-ons Manager page, click the Extensions tab.
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On the Extensions tab, click Norton Family.
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If Norton Family shows as disabled, move the slider to enable the extension.
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Close and relaunch Firefox.
Microsoft Edge
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Open Microsoft Edge.
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On the top-right corner, click Settings and More icon and then click Extensions.
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In the Installed Extensions page, next to Norton Family, move the slider to enable the extension.
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At the top-right, click Norton Family icon > This can read and change site data and then choose On all sites.
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Close and relaunch Microsoft Edge.
上一次更改: 04/24/2025
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