Andra produkter

Error: "Error! Installation cannot continue! An incompatible Windows driver has been detected..." when installing Norton Utilities 16.0

Run the install from the Symantec Download Manager Folder

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type the following text, and then press Enter.

    %temp%

    The current user's Temp folder opens in Windows Explorer.

  3. Open the Symantec Download Manager folder.

  4. Double-click the Install.exe file to start the installation.

    Follow the on-screen instructions to complete the installation.

Download and install AMD chipset drivers

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    devmgmt.msc

  3. In the Device Manager window, click to expand IDE ATA/ATAPI controllers.

  4. Under the list of controllers, if Standard SATA AHCI Controller is displayed, Download and install AMD chipset drivers.

    Save the file on to your desktop.

  5. Double-click the file that you downloaded to start the installation of AMD chipset drivers.

  6. Follow on-screen instructions.

  7. In the Device Manager window, click to expand IDE ATA/ATAPI controllers.

  8. Under the list of controllers, confirm if AMD SATA Controller is displayed.

  9. Reinstall Norton Utilities.

Uninstall Standard SATA AHCI Controller

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    devmgmt.msc

  3. In the Device Manager window, click to expand IDE ATA/ATAPI controllers.

  4. Right click Standard SATA AHCI Controller, and then click Uninstall.

  5. Do not restart the computer if prompted.

  6. Run Norton Utilities 16 installer.

Denna lösning gjorde det enkelt för mig att hantera mitt problem.

Ja Nej

Hjälp oss att förbättra denna lösning.

Tack för att du hjälper oss att bli bättre.

Vad vill du göra nu?

Sök efter lösningar eller kontakta oss.

DOCID: v105396195
Operativsystem: Windows
Senast ändrat: 03/06/2019