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Report a suspected incorrect detection to NortonLifeLock

This document instructs on how to report a false positive or a false negative to NortonLifeLock through the online submission form.

  • Tell us about the situation where you believe that a Norton product is incorrectly detecting a file or website. This is also called a False Positive.

    Use the submission form (Incorrectly detected by Norton tab) to tell us about a situation where you believe that Norton is incorrectly detecting a file.

  • Upload a suspected infected file, an email with a suspected attachment, or a suspected website which has not been detected by a Norton product. This is also called a False Negative.

    Use the submission form (Not detected by Norton tab) to upload a suspected infected file which has not been detected by Norton.

Riešenie mi pomohlo pri vyriešení môjho problému.

Áno Nie

Pomôžte nám pri vylepšení tohto riešenia.

Ďakujeme vám za pomoc pri zlepšení používateľskej skúsenosti.

Čo chcete urobiť ako ďalšie?

Vyhľadajte riešenie alebo nás kontaktujte.

DOCID: v126152382
Operačný systém: windows,mac
Naposledy zmenené: 01.11.2021