Respond to incorrect Norton alerts that a file is infected or a program or website is suspicious
A false positive occurs when Norton incorrectly alerts that a file is infected, or a program or website is suspicious. Common indicators of a false positive are:
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Norton detects a threat in a file that you believe is unlikely to be infected (for example, files with extensions such as, *.txt, *.dbf, *.log, *.hlp).
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Norton alerts that a file or program developed and created by you or a legitimate company is suspicious, or is a threat
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Norton indicates that a legitimate website is malicious
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Norton blocks downloading a file as suspicious
How to report a false positive?
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Before submitting a false positive, make sure that Norton has the latest definition updates. Run LiveUpdate to install all the available updates for Norton and then run a Full system scan.
If the false positive still occurs with the latest definitions, report it to us. The link to submit a false positive differs based on the exact detection, or the alert you receive.
To know more, read Report a Suspected Erroneous Detection (False Positive) to NortonLifeLock .
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Operačný systém: Windows, mac
Naposledy zmenené: 28.07.2020