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Internet Security pillar is grayed out in Norton main window

To fix this problem, add and enable the Norton browser extensions on your web browsers.

Depending on your browser, select one of the following.

Microsoft Edge

  1. Navigate to the Browsing Protection page.

  2. In the Browsing Protection page, under Norton Safe Web, click on Install.

  3. Click Get.

  4. Click Add extension.

    Follow the same steps to install the Norton Password Manager extension.

Google Chrome

  1. Navigate to the Browsing Protection page.

  2. In the Browsing Protection page, under Norton Safe Web, click on Install.

  3. In the extensions pop-up that appears, click Add to Chrome and then click Add extension.

  4. To enable all the Norton extensions in Google Chrome, click Add All Norton Extensions and follow the on-screen instructions.

Mozilla Firefox

  1. Navigate to the Browsing Protection page.

  2. In the Browsing Protection page, under Norton Safe Web, click Install.

  3. In the extensions pop-up that appears, click Continue to Installation and then click Add.

  4. To enable all the Norton extensions in Mozilla Firefox, click Enable All Norton Extensions and follow the on-screen instructions.

If the problem persists, contact Norton Member Services & Support.

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DOCID: v126957775
Operačný systém: Windows
Naposledy zmenené: 05.10.2022