Update the member name on your account

If you want to update your name due to a simple misspelling, you can call Member Services & Support.

If you want to change your name due to a legal name change, you need to send us a note indicating your original name and the change you like to make along with one of these documents to verify the change. We must have a copy of the official document.

• Valid government-issued ID with new name such as: a driver's license, passport or state- issued ID card

• Social security card with new name

• Court documents petition for name change (with court seal/stamp)

• Letter from the Social Security Administration indicating name change

• Marriage certificate

We don't accept documents by email, but you can send the information to NortonLifeLock Document Department via our secure fax line at 888-244-9823 or by mail at:

NortonLifeLock, Inc.

Attn: Document Department

60 E. Rio Salado Pkwy - STE 1000

Tempe, AZ 85281

We will make the change within a couple of business days and let you know when we are finished.

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