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Learn more about the automatic update for your Norton protection

We are excited to offer you some additional features and benefits at the same price for your device protection. Our renewal prices are always subject to change but don't worry, we send you a notification in advance. If you are eligible for an automatic update, you will receive a notification about the update to the latest Norton protection plans such as Norton 360 or Norton AntiVirus Plus.

If you have received an update notification but yet to get the update, you would get it soon.

Once the update occurs you may notice a new design and additional features when you open your application. Updating to the latest Norton protection brings you enhanced experience and features in addition to your existing features.

What are the features and benefits of the new version?

We have sent you an email, that includes more details on all the additional features and benefits. You can also visit Norton.com/products to know more about the features and benefits that are offered with the latest plan.

Will my renewal price increase due to this update?

No, you will be updated to a plan that has the same renewal price as your original plan which you can review at Norton.com/pricing or contact us if the link is unavailable or your country.

Prices are subject to change; should a change occur, we will send you a notification email with the new price in advance if your plan will automatically renew. You can cancel your subscription at my.Norton.com or contact Member Services & Support.

How do I get this update on my device?

There is no action required from you. The update process is automatic.

Can I opt out of this update and go back to the previous plan?

No, this is an automatic update and you cannot opt out of it. This update will provide you with additional features like Cloud Backup for PC1, Smart Firewall for PC or Firewall for Mac and Secure VPN to help protect your device and the data on it.

As a customer, you deserve the latest protection that is available. Once updated, you cannot go back to the previous plan.

Do I have to pay for this update?

No. We are excited to offer you all the additional features and benefits at no additional cost. Review your renewal prices at Norton.com/pricing or contact us if the link is unavailable or your country. The price is subject to change, but we will always send you a notification email in advance. You can cancel your subscription at my.Norton.com or contact Member Services & Support.

I did not get this automatic update. How do I update to a new plan?

For the best customer experience, automatic updates will be rolled out for selected plans over time. If you want to update your Norton protection sooner, contact Member Services & Support.

No one can prevent all cybercrime.

1 Requires your device to have an internet/data plan and be turned on.

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DOCID: v134611111
Besturingssysteem: Windows, Mac
Laatste wijziging: 03/11/2021