その他の製品

Error: "You have exceeded the maximum allowed attempts to receive Two-Factor Authentication code. Please try again in 60 seconds."

This issue can occur if you have entered an incorrect code more than five times (both primary and secondary Included). In this case, the account gets locked.

This issue can also occur if you enter an incorrect two-factor authentication code. Verify if you are requesting the code for the registered mobile number or authenticator app using the right account name. To fix this issue, do the following:

  1. Wait for one minute and then sign in to your account. 

  2. If the issue still persists, try clearing the browser cache and cookies and then try to sign in.

  3. Complete any security checks such as image verification while signing in.

この解決策が問題解決の役に立った。

はい いいえ

この解決策の改善にご協力ください。

お客様のご協力に感謝いたします。

次に行いたいことを選択してください。

ほかの解決策を探す、ノートン コミュニティを閲覧する、またはサポートに問い合わせる

文書番号(ID): v137602971
オペレーティングシステム: Android;Mac;Windows;iOS
最終更新日: 2023/09/06