Message: "Error During Scan" appears when you run Full System Scan or Quick Scan

To resolve this problem, restart the computer and then run a full system scan.

手順 1

Restart the computer

  1. Exit all the programs.

  2. Restart the computer.

手順 2

Run Full System Scan

  1. Start Norton.

  2. In the main window, click Security, and then click Scans.

  3. In the Scans window, select Full System Scan and click Go.

  4. When the scan is finished, click Finish.


ノートン サポートをご利用いただきありがとうございます。

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文書番号(ID): v65990285_EndUserProfile_en_us
オペレーティングシステム: Windows
最終更新日: 2017/09/04