FAQ: Upgrade Norton for Mac to version 8.x
As part of our continuous efforts to provide the most advanced and latest protection to our customers, we are offering a free update to Norton for Mac 8.x. Norton for Mac 8.x adds zero-day support for the upcoming macOS 10.15.x Catalina. If you received your Norton from your service provider, some of the following information may not be applicable.
All the customers on mac OS 10.10.x or later with an active Norton subscription are eligible for an update to Norton for Mac 8.x and will receive the update alert on the menu bar, or at the bottom of the screen.
When you receive the Norton update alert, click , and follow the on-screen instructions. For more information, read Message: "Warning: Update Now!" or "Free update to Mojave Support" or "Update to stay protected".
The following FAQ answers your update related queries:
-
To protect your computer from outside threats, we always recommend you to update your Norton to the latest versions. It provides our latest protection technologies that help keep you safe day to day with a better user experience.
Also, Norton for Mac 7.x is not compatible with the new macOS 10.15.x Catalina. For maximum protection and using the latest features, we recommend that you install the latest version of macOS 10.15.x Catalina when available, and update your Norton to version 8.x.
-
Norton for Mac 8.x is compatible with Mac OS X 10.10.x or later. If you have Mac OS X 10.7.x to 10.9.x, you will not receive the upgrade alert and can continue using Norton for Mac 7.x. You are fully protected using Norton for Mac 7.x and will receive all the future product updates and virus definition updates.
-
If you accept the upgrade offer, Norton uninstalls the old version and installs the latest version. If the upgrade is interrupted or fails to complete, uninstall Norton using the RemoveNortonMacFiles tool.
After you finish running the tool, restart your mac, and then download and install the latest version of Norton for Mac. For more information, read Download Norton on your device.
-
If the upgrade is interrupted or fails to complete, uninstall Norton using the RemoveNortonMacFiles tool.
After you finish running the tool, restart your mac and then download and install the latest version of Norton for Mac. For more information, read Download Norton on your device.
פתרון זה עזר לי לטפל בבעיה בקלות.
כן
לא
תודה שעזרת לשפר חוויה זו.
זיהוי מסמך: v116851473
מערכת הפעלה: Windows
שונה לאחרונה: 06/05/2020