Norton Secure VPN FAQ

To successfully install Norton Secure VPN, your device must meet the following system requirements:

Windows Operating Systems

Mac Operating Systems

Android Operating Systems

iOS Operating Systems

Norton Secure VPN requires you to create a Norton account. Norton account lets you manage all of your Norton services and product keys from one location. When you make a purchase from the Norton Online Store, Google Play or App Store, Norton prompts you to create a Norton account. All you have to provide is your email address and set a password.

If you use public Wi-Fi, your online activities can be monitored. Cyber criminals can steal personal information like your usernames, passwords, or account numbers. Learn More.

Norton Secure VPN protects the data you send and receive when using public Wi-Fi in the following ways:

A virtual private network gives you online privacy and anonymity by creating a private network from a public Internet connection. VPNs mask your Internet protocol (IP) address so your online actions are virtually untraceable. Most important, VPN services establish secure and encrypted connections, guaranteed to provide greater privacy than even a secured Wi-Fi hotspot. Learn More.

Norton Secure VPN masks all your personally identifiable information including your location when you access the Internet. This way, you view your applications just as if you are at home.

The IP addresses of the servers are located in different countries including United States, United Kingdom, Singapore, and Brazil and are Norton Secure VPN optimized to ensure the best possible Internet browsing experience.

When you use Norton Secure VPN, your data is encrypted so that your Internet service provider (ISP) can see only the amount of traffic passing through their servers and not the encrypted data.

If you don't use Norton Secure VPN, your ISP can see what websites you are viewing, your emails, IM chats and any files that you download or upload. The websites that you visit can see the browser you use, the operating system of your device, and your location.