How to transfer Norton to a new device from your service provider

Open your Norton device security product.

Depending on your operating system, do one of the following:

• For Windows: Next to the Device Security tile, click the drop-down arrow and select Manage My Devices.

• For Mac: Click Add Device, select Get Started > Next > Close the Install on another device Window.

Sign in if you already have a Norton account or service provider's credentials.

If you do not have a Norton account, click Create account and complete the sign-up process.

On the My Account page, on the My Subscriptions tab, select the product you want to manage.

Under the product, click Manage Licenses.

In the pop-up window, choose the device that you no longer use, and then under Remove License, click the bin icon.

Click Remove to confirm.

Open your Norton device security product.

Depending on your operating system, do one of the following:

• For Windows: Next to the Device Security tile, click the drop-down arrow and select Manage My Devices.

• For Mac: Click Add Device, select Get Started and then Next.

Sign in if you already have a Norton account or service provider's credentials.

If you do not have a Norton account, click Create account and complete the sign-up process.

Click Send Download Link.

Enter an email address you can access on your other device and click Send.

An email will be sent to the email address with instructions to install the Norton product.

On the device where you want to download Norton, locate and open the email that you received from "The Norton Team".

Click Install Now.

Click Agree and Download.

Save the file on your computer and double-click the file to install your Norton product. By default, the file will be saved in the Downloads folder on both Mac and Windows computers.

Follow the on-screen instructions.