Norton AntiTrack does not detect browser installed on the computer

Under the Manage My Browser section, the Norton AntiTrack app may not detect the browsers that are already installed on your computer.

To fix this problem, follow the below steps:

You may need to update your browser or install the supported browsers.

Depending on your browser, select one of the following:

• Microsoft Edge

• Google Chrome

• Mozilla Firefox

If the problem continues, please follow the next steps:

• Launch Norton AntiTrack.

• On the Norton AntiTrack home screen, click Settings on the bottom-right corner of your screen.

• On the Settings screen, click Sign Out.

Depending on your browser, select one of the following:

Microsoft Edge

1. Open Microsoft Edge.

2. On the top-right corner of the browser, click Extensions.

3. Click Manage Extensions.

4. In the Extensions window, under Norton AntiTrack, click Remove to remove the extension.

Google Chrome

1. Open Google Chrome.

2. On the top-right corner of the browser, click Extensions.

3. In the Extensions window, click Manage Extensions.

4. Under Norton AntiTrack, click Remove to remove the extension.

Mozilla Firefox

1. Open Mozilla Firefox.

2. On the top-right corner of the browser, click Open Applications Menu and click Add-ons and Themes.

3. In the Manage your Extensions page, under Norton AntiTrack, click  and click Remove.

    

1. Open Norton AntiTrack.

2. On the Norton AntiTrack window, click Manage Browsers.

3. On the Manage Browsers window, next to the browser in which you need to reinstall the extension, click Add Extension.

4. Depending on your browser, choose one of the following to add your extension:

   • For Microsoft Edge: On the Edge Add-ons page, next to Norton AntiTrack, click Get.

   • For Google Chrome: On the Chrome Web Store page, next to Norton AntiTrack, click Add to Chrome.

   • For Mozilla Firefox: On the Firefox browser Add-ons, next to Norton AntiTrack, click Add to Firefox.

5. In the confirmation screen, click Add or Add Extension to install the Norton AntiTrack extension.