Fix problem when Norton VPN does not install on my computer

You may face some issues in installing your Norton VPN app if you have already purchased and installed a Norton 360 app on your computer. To fix this problem, follow the steps below:

Step 1: Uninstall Conflicting apps

To uninstall conflicting applications in your system, follow the steps:

1. In the Uninstall conflicting apps window, click Uninstall next to the conflicting app.

2. In the Uninstall or Change a program window, select the application that needs to be uninstalled.

3. Click Uninstall.

   If the User Account Control appears, click Yes.

4. The application is uninstalled from your computer.

Step 2: Download your VPN product

Download your Norton VPN product from My Norton portal.

Step 3: Contact Norton Member Services & Support

Contact Norton Member Services & Support to merge the subscriptions that you have purchased.