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Unsubscribe from Norton subscription on Apple App Store or Google Play Store or Microsoft Store

Depending on your Norton subscription purchase, do one of the following:

Turn off Norton Automatic Renewal to cancel your Norton subscription

    You need to turn off your Norton Automatic Renewal service enrollment to cancel your subscription for Norton Secure VPN or Norton Mobile Security or Norton Security.

  1. Sign in to your account to disable Norton Automatic Renewal Service.

  2. In the My Subscription tab, next to the Norton product for which you want to disable Automatic Renewal, move the slider to OFF.

    If the Automatic Renewal setting is already off for a product that you believe it should be on for, you may have another Norton account with a different email address for that product.

  3. In the Automatic Renewal page, select a reason from the drop down and click Continue.

  4. ClickTurn Off.

    Your Norton subscription prompts you to manually renew the subscription when it expires next time. You will no longer receive the other benefits associated with Norton Automatic Renewal service once you turn off the service.

    If you have already been charged and want a refund, read how to Request Refund.

Cancel Norton subscription

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DOCID: v118353120
Operating System: Android, iOS
Last modified: 08/01/2020