Reset your Norton account password
If you have lost your password or do not remember your password, Norton lets you reset your password. When you request for a password reset, Norton prompts you to set a new password for your Norton account.
Reset your password
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Open your browser and go to Forgot Password page.
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In the Having Trouble Signing In? page, provide your email address.
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Click
.Norton sends you an email with reset password instructions to your email address.
If you do not receive the password reset email within a few minutes check your spam or junk folders. You may not receive a recovery email if there is no account under that email address.
If you still cannot locate the email, then you might have used a different email to create your Norton account. Make sure that the email address you enter is the same as the one that you used to make your Norton product purchase.
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Open the email and click the
button. -
In the Reset Password page that appears, type a new password for your Norton account.
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Click
. -
Click
to access your Norton account.
Video: How to reset your password

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Operating System: Mac OS X, Windows
Last modified: 11/08/2019