FAQ: Norton Crypto

Norton Crypto is a feature made available in Norton 360 which you can utilize for mining cryptocurrency when your PC is idle. Currently, Norton Crypto’s availability is limited to users with devices that meet the required system requirements.

No. In addition to having a device that meets system requirements, you must also turn on Norton Crypto on your device. If you have turned on Norton Crypto, but you no longer want to use the feature, you can disable it through your Norton Crypto dashboard.

The Norton Crypto feature is available in all Norton 360 plans where Norton determines if your computer meets the minimum system requirements.

Norton Crypto is not supported on Windows 7, Windows 10 in S mode and Windows running on ARM processors. You cannot mine using Norton Crypto if your graphics card is set to LHR (Lite Hash Rate).

To look up for the exact information for your card, first find the Vendor ID and Device ID. Refer to one of the following links to find the Device ID:

• NVidia
• AMD

Once you have the Device ID and Vendor ID, go to https://www.pcilookup.com/ to see the full description for your graphics card.

If your graphics card is not set to LHR, make sure that the graphics card drivers are up to date.

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You can mine on every computer that has Norton 360 installed with an active subscription, provided that the computer meets the minimum system requirements. The maximum number of computers is limited to the number of devices included in your subscription plan.

The hashrate is designed to update in real time.

For now, Norton will manage the settings. We are continuing to build capabilities and could potentially make the settings adjustable for you in the future.

Yes, you can pause or stop the miner from the Norton Crypto dashboard. You can pause for 1, 4, 8, or 24 hours. Norton Crypto miner will automatically resume the mining after the selected duration completes. You can also pause the mining until the next restart of your computer. If you want to stop mining, you can turn it off. In this case, you must manually turn it on to continue mining.

Norton Crypto supports Ethereum crypto mining. We will look at potentially adding other currencies in the future.

Norton creates a secure digital Ethereum wallet for each user. The key to the wallet is encrypted and stored securely in the cloud. Only you have access to the wallet.

Norton Crypto supports transfers of Ethereum from your digital wallet to Coinbase.

You can see your Norton Crypto coin mining earnings in the Norton account portal and Norton 360 client. There is a Withdraw option in your Norton account to transfer cryptocurrency earnings to Coinbase when you are ready to do so. For instructions, see Get started with Norton Crypto.

You can access your Wallet using the following URL:
https://my.norton.com/extspa/crypto

Norton Crypto is included as part of Norton 360 subscriptions. However, there are coin mining fees as well as transaction costs to transfer Ethereum.
The coin mining fee is currently 15% of the crypto allocated to the miner.
Transfers of cryptocurrencies may result in transaction fees (also known as "gas" fees) paid to the users of the cryptocurrency blockchain network who process the transaction. In addition, if you choose to exchange crypto for another currency, you may be required to pay fees to an exchange facilitating the transaction. Transaction fees fluctuate due to cryptocurrency market conditions and other factors. These fees are not set by Norton.
Please note that Norton makes no statements or guarantees on the financial benefits that you can derive from using the product given the many variables involved including factors like the volatility in value of the currency, the time and effort required to mine a particular block, the equipment utilized and its cost, the amount and cost of additional energy consumption, and associated fees, among others.