Other products

Fix problems when choosing a different method does not work in two-factor authentication

To fix this problem, wait for an hour and then try clearing browser cookies and cache.

Try all possible ways to log in using the primary two-factor authentication method and complete the security checks while signing in. If the issue still persists, contact Member Services & Support.

I found this information helpful.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v137603290
Operating System: Android;Mac;Windows;iOS
Last modified: 06/05/2024