Error: "The Security Code is Invalid. Try another security code"

This issue occurs, if you select an incorrect account name while signing in to your Norton account. To fix this, check if the Account Name displayed on the screen is same as the Account name on your authenticator app and try signing in again.

If the account names are different, it is likely that you have used the same authenticator app as primary and backup methods. Type in the security code from the right account and click Verify.

If the issue persists, contact Member Services & Support.

I found this information helpful.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v137603226
Operating System: Android;Mac;Windows;iOS;Windows 10 in S Mode
Last modified: 11/15/2023