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Activate or renew your Norton subscription

A valid subscription ensures that your security is always up to date. You must activate or renew your subscription before the trial or subscription period ends to continue to use all of the Norton features and keep your computer protected.

Your computer must be connected to the Internet to complete the activation or renewal process.

Choose one of the following ways to activate or renew your subscription:

Renew your Norton protection

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Renew or Activate Now.

  3. If you see the Subscription window, click Buy a subscription.

  4. On the Norton products or renewal page, review your purchase, and then click Buy Now or Subscribe Now.

  5. If prompted, sign in with your account credentials.

  6. Enter your billing information and place your order. Ensure that you review your order before making the payment.

  7. On successful purchase, your subscription gets activated or renewed automatically. Any days remaining on your existing subscription will be added to the new subscription period. For example, if you have 30 remaining days and you go for a one-year renewal, you get 395 days of protection with the product.

Activate your Norton protection with a product key

To locate the product key, see Find your Norton product key.

Important: You can renew an existing subscription with a new product key only if you have less than 60 days left for the current subscription to expire. After you renew with a new product key, any remaining days in your current subscription is lost.

  1. Open your Norton device security.

    If you see the My Norton window, next to Device Security, click Open.

  2. Do one of the following:

    • To activate your subscription, in the Norton product main window, click Activate Now.

    • To renew your subscription, in the Norton product main window, click Help and then under Account Information, click Enter Product Key.

  3. Enter the product key that you received from Norton.

    If you are not sure about the product to which the key that you have is associated with, please follow the instructions in Download and install your Norton device security product.

  4. Click Next.

    If Norton prompts you to enroll in automatic renewal, you need to enter a valid payment method to activate the new subscription.

Common activation errors

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DOCID: v24808774
Operating System: Windows
Last modified: 12/24/2021