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Clear file IDs excluded during scans

When you run a scan, Norton excludes the files that are added to Scan Exclusions. If you want Norton to scan all the files on your computer, you have to clear the file IDs.

Clear IDs of the files that are excluded during scans

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Settings.

  3. In the Settings window, click Antivirus.

  4. Click the Scans and Risks tab.

  5. Under Exclusions / Low Risks, in the Clear file IDs excluded during scans row, click Clear All.

  6. In the Warning window, click Yes.

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DOCID: v73585683
Operating System: Windows
Last modified: 09/22/2022