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Fix connectivity problems if nothing happens when you connect to Norton WiFi Privacy VPN on iPhone or iPad

When you turn on Norton WiFi Privacy VPN within the app, make sure that VPN in your device's settings is also turned on.

Configure VPN settings

  1. From the Home screen, launch Settings.

  2. Go to General > VPN settings.

  3. If the Status shows 'Not Connected', tap the status indicator to connect.

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DOCID: v117552130_EndUserProfile_en_us
Operating System: iOS
Last modified: 03/20/2018