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IS YOUR COMPUTER SLOW? RUN LIKE NEW

If they are not maintained, computers lose performance over time. Norton Utilities Ultimate can help significantly improve the performance of your Windows computers.

Applicable for: Windows

Update your programs with Norton Software Updater

Introduction and prerequisites

The Software Updater feature in your Norton protection is designed to keep your third-party programs up-to-date to help eliminate security vulnerabilities. For comprehensive protection, it is important to ensure that all your programs are of the latest version. A program that is not up-to-date can lack the latest security measures making it easier for cybercriminals to exploit that program and gain access to your PC and data.

You need to have a Windows user account with administrator privileges to access this feature.

If you are a trial user and your Norton protection came preinstalled on your Windows device, you cannot automatically update your programs to the latest version.

Step-by-step instructions

Not all programs are supported by Software Updater. To know the supported list of programs, see List of programs supported by Software Updater.

Run Software Updater to update your programs to the latest version

  1. Open your Norton device security app.

  2. On the left pane, click Performance.

  3. In the Performance dashboard, in the Software Updater tile, click Open.

  4. In the Software Updater window, in the Applications tab, click Check Now.

    If an earlier scan result is shown, click Check Again.

    Wait for the Software Updater scan to complete.

  5. Based on the scan results, review the states and take appropriate action.

  6. If you do not want to update a specific program, click the more option icon next to Update and select Ignore app. This adds the app to the Ignored list so that Software Updater no longer checks it for updates until you stop ignoring it. 

  7. Select the programs that you want to update and click Update Selected/Update All.

    To update the program individually, click Update next to each listed program.

    : You need not wait for Software Updater to complete the update process. You can minimize the Norton app window and continue with your other tasks.

  8. After all outdated programs are updated, click Done.

Learn about the different program update states

State

Description

Advice

Update available

New version available. The current version of the program that is installed in your computer is not the latest. Program with this state gets updated to the latest version when you click Update.

Select the program and click Update. 

Up to date

Your computer has the latest version of the program installed.

No action needed. The current version of the program that is installed in your computer is the latest. If you do not want the program to get listed in the subsequent Software Updater scan results, add it to the exclusion list.

Completed

Update has been downloaded and installed.

No action required.

Failed

Updates failed to download.

Try running Software Updater after some time.

Skipped

You may have intentionally skipped the update in the last scan.

If you want to update the program to the latest version, select the program and click Update. If you do not want to update the program, add it to the exclusion list.

Canceled

You may have clicked Stop when the Software Updater scan was in progress.

Click Rescan.

Need to close program

Update has been downloaded. However, the program needs to be closed for the updates to be installed.

Close the specific program. Some programs may still run in the background even after you close them. You must terminate the background processes too in such cases.

Restart required

A system restart required to install the downloaded updates.

Save your work and click Restart Now. It is recommended to restart your computer to complete the update.

The following states appear if you have turned on the Include programs not supported by Auto-Update option in the Software Updater settings window:

State

Description

Advice

Manual update required

Software Updater cannot update the specific program. Your intervention is required.

Click the Manual update required link to visit the program's website to download and install the update. If the link is not available, you must manually visit the program's website and check if any update is available.

Manual check required

Software Updater cannot detect if an update is available for the specific program. Your intervention is required.

You must manually visit the program's website and check if any update is available. For some programs, latest version may not be available. You can add such programs to the exclusion list so that Software Updater skips the programs in the next scan.

Update not supported

Program with this state requires your manual intervention to get updated to the latest version.

The current version of the program that is installed in your computer is not the latest. You must manually update the program to the latest version. After you click Update, the state changes to Manual update required or Manual check required depending on the program.

Programs that are no longer supported by the respective vendors display an EOL (end of life) badge. These programs have reached their end of life and may not receive any updates in future. By default, EOL programs appear in the Software Updater scan results after each scan even if the programs are up to date. If you do not want to see the EOL programs, add those programs to the exclusion list. To avoid any potential risks, we recommend that you check for alternative programs and uninstall the EOL programs. 

List of programs supported by Software Updater

Productivity

Vendor

Product(s)

Apple Inc.

Apple Mobile Device Support, Apple Software Update, QuickTime, ICloud, ICloud Outlook, ITunes

Adobe Systems Inc.

Adobe AIR, Adobe Acrobat DC Classic , Adobe Acrobat DC Continuous, Adobe Acrobat Reader DC Classic, Adobe Acrobat Reader DC Continuous, Adobe Bridge, Adobe Flash Player (ActiveX/NPAPI), Adobe Illustrator, Adobe Reader, Adobe Shockwave Player

Dropbox, Inc.

Dropbox

Foxit Software

Foxit PDF Reader, Foxit PhantomPDF, Foxit Reader

Google Inc.

Google Drive, Google Drive File Stream, Google Talk, Picasa

Microsoft Corporation

Microsoft .NET Core Runtime, Microsoft ASP.NET Core , Microsoft Forefront Client Security, Microsoft Forefront Endpoint Protection, Microsoft OneDrive, Microsoft Power BI Desktop , Microsoft Security Essentials, Microsoft SharePoint Designer, Microsoft Visual C++ Redistributable, Microsoft Visual Studio, Silverlight, System Center Endpoint Protection, Visual Studio Community, Visual Studio Professional, Windows Virtual PC

PlotSoft L.L.C.

PDFill PDF Editor

TechSmith Corporation

Camtasia Studio, Snagit

Evernote Corp.

Evernote

Dom Lachowicz

AbiWord

Inkscape.Org

Inkscape

Browsers

Vendor

Product(s)

Apple Inc.

Safari

Avant Force

Avant Browser, Orca Browser

Baidu Inc.

Spark Browser

Fenrir Inc.

Sleipnir

FlashPeak Inc.

SlimBrowser

Flock, Inc.

Flock

Google Inc.

Google Chrome

Lunascape Corporation

Lunascape

Kmeleon.Sf.Net

K-Meleon

MoreQuick.Com

GreenBrowser

Maxthon International Ltd.

Maxthon Cloud Browser

Mozilla Corporation

Mozilla Firefox, Mozilla Firefox ESR, SeaMonkey, Thunderbird

Netscape

Netscape Navigator

Nimbuzz

Nimbuzz Messenger

Opera Software

Opera

YANDEX

Yandex Browser

Communication and meetings

Vendor

Product(s)

AOL Inc.

AOL Instant Messenger

Cerulean Studios, LLC

Trillian

Cisco Systems, Inc

Webex Teams

LogMeIn, Inc.

GoToMeeting

OoVoo LLC

OoVoo

Telegram Messenger LLP

Telegram

Yahoo! Inc.

Yahoo! Messenger

Zoom Video Communications, Inc.

Zoom

Edgewall Software

Pidgin

Jabber.Org

Exodus

Gajim Development Team

Gajim

Media and streaming

Vendor

Product(s)

ALLPlayer Group Ltd.

ALLPlayer

Blender Foundation

Blender

Gretech Corporation

GOM Player

JetAudio, Inc.

JetAudio

KMP Media Co.,Ltd

The KMPlayer

RealNetworks, Inc.

RealPlayer

Nullsoft, Inc.

Winamp

Next Generation Software, Inc.

Virtual DJ Studio

Participatory Culture Foundation

Miro

PeerCast

PeerCast

The Audacity Team

Audacity

VideoLAN

VLC Media Player

Www.Sopcast.Com

SopCast

DsNET

ATube Catcher

GN Audio A/S

Jabra Direct

Spotify Ltd

Spotify

File sharing and archiving

Vendor

Product(s)

Alexander Roshal

WinRAR

EFS Software, Inc.

Easy File Sharing Web Server

ESTsoft Corp.

ALFTP, ALSee, ALZip

FileZilla Project

FileZilla

Ghisler Software GmbH

Total Commander

Globalscape, Inc.

CuteFTP

Igor Pavlov

7-Zip

IMesh, Inc

IMesh

IN MEDIA KG

FilterFTP

PuTTY

PuTTY

WinZip Computing, S.L.

WinZip

Giorgio Tani

PeaZip

E-Merge GmbH

WinAce Archiver

AMule Team

AMule

EMule

EMule

Gaming

Vendor

Product(s)

Valve Corporation

Steam

Xfire Inc.

Xfire

Electronic Arts

Origin

Other programs

Vendor

Product(s)

2BrightSparks Pte Ltd

SyncBackFree, SyncBackPro, SyncBackSE

ActiveState

ActivePerl

Almico Software

SpeedFan

Amazon.Com

Amazon Corretto

Angus Johnson

Resource Hacker

Apache Software Foundation

Apache HTTP Server, Open Office

Ask Partner Network

Ask Toolbar

Atlassian

HipChat, SourceTree

Azureus Software, Inc

Vuze

Babylon Ltd.

Babylon Client

Bandoo Media Inc.

Shareaza

BitComet

BitComet

BitTorrent Inc.

BitTorrent, ΜTorrent

CPUID

CPU-Z

Canneverbe Limited

CDBurnerXP

Carbon Black, Inc.

Carbon Black Defense Sensor, Carbon Black Response

Cisco Systems, Inc

Cisco Advanced Malware Protection For Endpoints

Citrix Systems, Inc.

Citrix Receiver, Citrix Workspace

Code42 Software

CrashPlan

Core FTP

Core FTP LE

CounterPath

X-Lite

CyberGhost S.R.L.

CyberGhost VNP

Cyberduck

Cyberduck

Cylance Inc.

CylancePROTECT

DESlock Limited

DESlock+

Dell Inc.

Dell Data Protection | Encryption

Deluge Team

Deluge

Disc Soft Ltd

DAEMON Tools Lite, DAEMON Tools Pro, DAEMON Tools Ultra

Dominik Reichl

KeePass Password Safe 1

Emesene

Emesene

Firebird Project

Firebird SQL Server

Fortinet Inc.

FortiClient

Free Time

FormatFactory

FreeDownloadManager.ORG

Free Download Manager

FrostWire

FrostWire

Glarysoft Ltd

Glary Utilities

Gobierno De España

AutoFirma

Hauri, Inc.

ViRobot

IBM Corp.

IBM Tivoli Storage Manager FastBack

ICQ

ICQ

Image-Line

FL Studio

Irfan Skiljan

IrfanView

JetBrains

IntelliJ IDEA, TeamCity

Jetico, Inc.

BCWipe, BestCrypt

Joyent, Inc.

Node.Js Current, Node.Js LTS

Kovid Goyal

Calibre

LIGHTNING UK!

ImgBurn

LINE Corporation

LINE

Martin Prikryl

WinSCP

MetaMachine

EDonkey2000

NCP Engineering GmbH

NCP Secure Entry Client

Nero AG

Nero

New Softwares.Net

Folder Lock

Nitro PDF Pty. Ltd.

Nitro Reader

Nitro Software, Inc.

Nitro Pro

Nomadesk NV

Nomadesk

Notepad++ Team

Notepad++

OpenSight Software, LLC

FlashFXP

Oracle Corporation

Java, Java 8, Java SE Development Kit, MySQL Server, MySQL Workbench, VirtualBox

PPLive Corporation

PPTV

PY Software

Active WebCam

Palo Alto Networks, Inc.

Traps

Phex Development Team

Phex

Photodex

ProShow Gold

Piriform Ltd

CCleaner, Recuva

Power Software Ltd

PowerISO

QIP.Ru

QIP 2012

RealVNC Ltd

VNC Viewer

Rebrand Software, LLC

P2P Share Spy

Retrospect, Inc.

Retrospect, Retrospect Client

Riverbed Technology, Inc.

WinPcap

Samsung Electronics Co., Ltd.

Kies

Scooter Software

Beyond Compare 1

SecurStar GmbH

DriveCrypt, DriveCrypt Plus Pack

Skype Technologies S.A.

Skype

SoulSeek

SoulSeek, SoulseekQt

Speedbit Ltd.

Download Accelerator Plus

Spencer Kimball, Peter Mattis And The GIMP Development Team

GIMP

Sublime HQ Pty Ltd

Sublime Text 2

SurfRight B.V.

HitmanPro, HitmanPro.Alert

Symantec Corporation

Symantec Data Loss Prevention Enforce Server, Symantec Encryption Desktop, Symantec Endpoint Protection Cloud

TeamViewer GmbH

TeamViewer

TeraTerm Project T. Teranishi

Tera Term

The Dia Developers

Dia

The Document Foundation

LibreOffice

The Git Development Community

Git

The Psi Team

Psi

The R Foundation

R (X64)

The Transmission Project

Transmission

The Wireshark Developer Community

Wireshark

The PgAdmin Development Team

PgAdmin 4 V4

The QBittorrent Project

QBittorrent

Thingamahoochie Software

WinMerge

Tonec Inc.

Internet Download Manager

TortoiseSVN

TortoiseSVN

Tracker Software Products Ltd.

PDF-XChange Viewer

Trend Media Corporation Limited

FlashGet

Trend Micro, Inc.

OfficeScan monthly version

Trimble Navigation Limited

SketchUp

TrueCrypt Foundation

TrueCrypt

UltraVNC

UltraVNC Server, UltraVNC Viewer

Utimaco Safeware AG

SafeGuard PrivateCrypto

VMware, Inc.

VMware Identity Manager Connector, VMware Player, VMware Tools, VMware Workstation

WeFi

WeFi

XnSoft

XnView

Yukihiro Matsumoto

Ruby

Zimbra, Inc.

Zimbra Desktop

AMSN Team

AMSN

Gtk-Gnutella Developers

Gtk-Gnutella

Http://Tortoisegit.Org/

TortoiseGit

Iolo Technologies, LLC

Iolo System Shield

MIRC Co. Ltd.

MIRC

Ntldr

DiskCryptor

OwnCloud

OwnCloud

Pdfforge GmbH

PDFCreator

UZoft Ltd.

VDesk

Exclude a specific program from Software Updater scans

If the program that you want to add or remove from the exclusion list has a pending user action (for example, a restart is required), the program gets added or removed from the exclusion list only from the next scan. The Ignore app option adds a program to the Ignored list (exclusion list) and prevents Software Updater from checking it for new updates in future scans until you select Ignored > Stop Ignoring. 

  1. Open your Norton device security app.

  2. On the left pane, click Performance.

  3. In the Performance dashboard, in the Software Updater tile, click Open.

  4. In the Software Updater window, select the program that you want to exclude.

  5. On the far-right side, click (three dots icon) > More > Ignore app.

    The selected program is added to the Ignored list.

    Software Updater no longer checks the program for new updates.

    If you want Software Updater to scan an excluded program, click Ignored > Stop Ignoring. Software Updater starts checking for new updates for the specific program from the next scan.

DocID: v20240108182413203
Last modified: 10/18/2026

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