Configure Norton Community Watch settings

Norton Community Watch collects information about potential security risks from your computer and sends the information to Norton for analysis. This helps Norton identify new threats and where they originated more efficiently and provide solutions to block them.

Norton Community Watch only collects information on running processes, visited URLs, or general system information from your computer when your Norton product detects a possible risk. It sends data for analysis during a LiveUpdate session or when a scan is run.

Turn on Norton Community Watch

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Settings.

  3. In the Settings window, click Administrative Settings.

  4. In the Administrative Settings window, in the Norton Community Watch row, move the On/Off switch to On.

  5. Click Apply, and then click Close.

Configure Community Watch detailed error data collection

You can control how Community Watch submits detailed error data to Norton. Detailed data may vary depending on errors and components of a risk. You can configure Community Watch to ask you before sending detailed error data to Norton.

Configure Community Watch detailed error data collection

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Settings.

  3. In the Settings window, click Administrative Settings.

  4. In the Administrative Settings window, in the Detailed Error Data Collection row, move the switch to Always, Ask Me, or Never.

View files that Norton Community Watch submits for analysis

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, double-click Security, and then click History.

  3. In the Security History window, in the Show drop-down list, select Norton Community Watch.

  4. The Security History window shows the files that were sent to Norton for analysis and the updated status in the Status column.

    If the risk submission status shows as waiting, the Norton Community Watch servers may be busy or your computer may not be connected to the Internet.

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