FAQ: End of Support for Norton Safe Web App on Safari

• We are ending support for the Norton Safe Web app for Safari and the Norton Safe Web Safari extension, which are part of the same suite.

• After the update, the Safari extension will no longer show site ratings or block phishing and malicious websites.

• This change applies to the Norton Safe Web app and the Norton Safe Web extension, which is part of the same for Safari.

• This change applies only to Safari on Mac.

Yes. Norton Safe Web will continue to be supported on:

1. Google Chrome

2. Microsoft Edge

3. Mozilla Firefox

This change only affects Safari on Mac.

• When you open the Norton Safe Web app or click on the Norton Safe Web extension icon in Safari, you will see an end-of-support message.

• The extension will no longer provide active Norton Safe Web protection in Safari.

• Yes, if you have Norton 360 installed with an active subscription.

• Norton 360 includes web protection for Safari and helps protect you from phishing and malicious websites while you browse.

• Remove the Norton Safe Web App from your Mac. This will also remove the related Safari Norton Safe Web extension.

• Make sure Norton 360 is installed, and your subscription is active.

• Install Norton 360 on your Mac and sign in with an active subscription to continue receiving web protection in Safari.

• Norton 360 already includes built-in phishing and web protection for Safari, which makes the older Norton Safe Web Plus Safari extension unnecessary.

• In addition, Apple is moving Safari away from the older app extension model, which limits the long-term viability of the current Safari extension experience.

• For the best protection on Safari, we recommend using Norton 360 with an active subscription.