Fix problem connecting to a network computer

These steps are for the current version of Norton products. If you have an older version or if you do not know your product version, go to Norton Update Center.

Change the trust level of the network computer

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. Click Settings.

  3. In the Settings window, click Firewall.

  4. In the General Settings tab, under Network Settings, next to Network Trust, click Configure.

  5. Click the name of the network computer in the network map for which you want to change the trust level.

  6. Under Trust Level, from the drop-down list, select Full Trust.

  7. Click Apply and then OK.

  8. Click Close.

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DOCID: v63988177
Operating System: Windows
Last modified: 04/19/2022