Know your subscription or service status

A valid subscription ensures that you constantly receive product updates and protection from security threats or risks. If your subscription is expired, you must renew it immediately. If you do not renew your subscription, all the security features of your product get disabled and you cannot receive any of the protection updates. This means, your device is vulnerable to viruses and risks.

If you receive an error when checking the subscription status, make sure that you are connected to the Internet and your firewall or parental control settings are not blocking the connection.

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DOCID: v25422500_ns_retail_en_us
Operating System: Windows
Last modified: 05/14/2019