Download the fix tool.
Save the file to the Windows desktop.
On your desktop, right-click the Windows10NortonUpgrader.exe file, and click .
By running the tool, you accept the Usage Agreement.
In the installation prompt window, click.
Follow the on-screen instructions to complete the installation.
If you do not see the installation prompt window, go to Step 2.
To download and install your Norton product from your Norton account, read I want to download my Norton product on my device.
If you have received the Norton product from your service provider, read I want to install my Norton product from my service provider.
Thank you for using Norton Support.