Applicable for: Android;Mac;Windows;iOS
This article is intended to help you resolve product errors that you may encounter while using Norton Safe Email.
Select the product error and follow the instructions:
This error will indicate whether or not you have an active subscription with Norton Safe Email. You will need to purchase one to secure your emails.
This is a temporary issue.
We recommend that you wait for some time and then click Try again. If the issue persists, close the product and relaunch it after some time.
This error occurs when the required permission is not allowed when adding your email accounts.
You need to click on Edit Permissions and enable the last two dialog boxes (See and edit your emails, Read Compose, and send emails from your Gmail account).
This email has already been added to this Norton Safe Email Account. Please try with another Email account.
The email has already been added to Norton Safe Email by some other user. Please try with another Email account.
The Email Provider is not supported. Please try with any other supported Email Provider. To know about supported Email providers, read: Supported Email Providers monitored by Norton Safe Email
This is a network Issue. Check the internet connection and try again.
Due to a temporary issue, the dashboard stats are currently unavailable. Please try after 24 hours.
Norton Safe Email Tile shows an Issue found when a password change is performed on the Email Provider.
To fix this issue:
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